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IHS team members training on passenger boarding bridge controls
Results & carrier experience

Credibility built
on the operation.

Selected examples of the teams, station responsibilities, and recognition connected to IHS at MSP.

Discuss your operation
Four IHS gate agents recognized at Minneapolis–Saint Paul International Airport
Aer Lingus
IHS-provided recognition

Network-leading performance at MSP.

IHS reports that Aer Lingus leadership recognized its Minneapolis–Saint Paul team for on-time performance and Voice of the Guest outcomes supporting the MSP–Dublin operation.

Network-leadingOn-time performance
Voice of the GuestRecognized outcomes
Verified public signals

Specific facts, clearly labeled.

These examples use public IHS, MSP Airport, and Metropolitan Airports Commission material. We have not added unsupported contract scope or invented performance numbers.

Carrier spotlight

Air France’s regular 777 rotation at MSP

IHS publicly welcomed Air France’s regular Boeing 777 rotation to Minneapolis–Saint Paul. The public announcement establishes station familiarity; it does not state a specific handling contract or performance metric.

View public IHS post
Account leadership

Dedicated ramp leadership for Air Canada

MSP Airport’s public jobs page lists an IHS Ramp Duty Manager role for Air Canada—evidence of carrier-specific ramp leadership based at the station.

View MSP Airport listing
Public-sector award

Queue management and porter services

In 2019, the Metropolitan Airports Commission recommended IHS for security checkpoint queue management and baggage porter services at MSP Terminal 2.

View MAC award record
Your MSP operation

Build the next proof point with IHS.

Start with the aircraft, frequency, service scope, and launch window.

Scope station support